Terms and Conditions | Bottlecraft

Terms and Conditions

Shipping Policy

READ BEFORE PURCHASING!

Beer Shipping
Our online beer store is currently set up to ship beer to California, Oregon, Arizona, Nevada, and Washington only. If you would like to order beer and are not in one of these states, please email Orders@BottlecraftBeer.com and we will work to set up an account for you with shipping rates for your location. We will not ship alcohol to Pennsylvania, Texas, Massachusetts, Utah, Maryland, Delaware, Arkansas, Oklahoma, Montana, Maine, South Dakota, Kentucky, Alaska, Hawaii, West Virginia or Mississippi. 

    You Must Be Over 21 Years of Age to Order
    Bottlecraft makes every effort to ensure that alcoholic beverages are not delivered to anyone under the age of 21. Only those 21 years or older are able to buy and receive alcoholBy adding beer or other alcoholic beverages to the shopping cart and purchasing alcoholic beverages from this website, you verify that you are 21 years of age or older.

    What if I'm not around to sign for the shipment?
    Please note that to receive your order a person must be present to sign for the package with a valid ID showing they are 21 years of age or older. 

    • - It is strongly preferred that you provide a business address for delivery so someone can sign for the package. Packages will not be left without a signature and we will not ship to P.O. boxes.

    Can I send my order to someone else as a gift?
    Yes, as long as the address is within our shipping area. Keep in mind that the receiver must be 21 and over to accept delivery of any alcoholic product.

    Shipping Timeline
    Confirmed orders take 1-6 days to ship. After we ship, please allow 2-7 business days for delivery. We’ll email you the tracking number.

    Refunds
    No refunds or exchanges, even for damaged products. Buy at your own risk.

    How do you ship your products?
    All shipments are sent by a common carrier and are delivered in carrier approved packaging for safe arrival.

    Delivery Attempts
    GSO will attempt three times to deliver your order before returning to sender. Bottlecraft is not responsible for returned orders. Returned orders will be charged a $5.00 restocking fee to original payment method. If purchaser would like to resend their order, shipping and handling fees will apply.

    • - Refunds will not be issued for packages that are returned to us for any reason. It is the buyers responsibility to arrange for the acceptance of the package.