Lock and Key Collective FAQS | Bottlecraft

Lock and Key Collective FAQS


How much does it cost to join?

A one-year membership costs $225 (plus tax).

What’s included in the membership?

BottlesOver the course of the year you'll receive twelve bottles based on your preferences. Typically this will entail a quarterly "locker drop" of three curated bottles/cans, however depending on the price, it may be more than three bottles/cans, or less. Overall though, twelve bottles per year.

Other stuff: 10% off all draft and Bottlecraft branded merchandise.  First dibs on select rare bottles, via members-only webshop.  Exclusive member merchandise.  Access to exclusive, members-only draft beer in our tasting rooms.   Access to members-only tastings and events.  First opportunity to purchase Bottlecraft collaboration brews. First opportunity to purchase tickets to all Bottlecraft events.  First right of acceptance for 2018 membership.  

Do I get to pick what is included in my quarterly locker drop?

No, this is is a curated club - that's the fun of it! We definitely will respect your tastes and do our best to find what you are looking for but we cannot let our member's pick and choose throughout the year as that will be a logistical nightmare.  


When can I join?

Enrollment begins December 1, 2017 on BottlecraftBeer.com at 10:00am PST.  Space is limited to 96 members and we do expect to sell out very quickly.


When is my membership active?

The membership is active for the entire calendar year of 2018 (January 1 - December 31).


Are the beers I receive exclusive to club members?

Not necessarily.  We can’t guarantee that any beers will only available to club members.  However, being part of the club is the best way to gain access to extremely limited releases as they come into inventory.


Can I purchase more/other than the included membership beers?

Yes!  We will regularly make specialty and limited offerings available to members on BottlecraftBeer.com to ensure members get access to these offerings.  Access to these beers is not guaranteed, but we’ll do our best to source enough of these offerings to satisfy as many orders as possible.  Bottle limits may apply.


Will there be member events?

We will throw various events throughout the year.  Members may get early notice or priority to tickets for some events, but membership does not guarantee access to events.


Can I share my membership?

Membership is intended for one individual.  Benefits may not be transferred or shared.  Key holding member must be present for any benefits to be redeemed.  Online orders must be paid for by the Key Holder.  


When can I pickup my beers?

There will be approximately 4 pickup parties per year at the Little Italy Bottlecraft.  Specific dates and plans will be shared via newsletters and social media. If you’re not able to make it to one of these pickup parties, don’t worry - the beer will wait patiently for you inside your locker.  Each locker will provide ample space for the included membership beers throughout the year.  If you make additional purchases and begin to run out of space in your locker, we will contact you to let you know.  All beer must be picked up from lockers by December 31, 2017.


How do I pick up my beers?

Beers will be placed in your locker in Bottlecraft Little Italy. You will be provided a key for the locker before January 1, 2017.  If you forget your key, spare locker keys will be stored behind the bar.  You'll just need to show your photo ID to check out a key, then head up to your locker and grab your beers from your locker. If a key is lost, a $5 replacement fee will be charged.


Can I have someone else pick up my beer for me?

Membership is intended for one person and this includes accessing your locker.  However, if you’d like to pass your key along to a friend to pick up your beers for you, you are free to do so.  Spare keys stored behind the bar will only be checked out to the Key Holder on the account, no exceptions.  Once the beer is checked out of your locker, Bottlecraft is no longer responsible for any damage or loss.


Can I have my beers shipped?

We’re sorry, but at this time we are unable to ship orders.


Will you store my beers?

Yes!  A storage locker in the Bottlecraft Little Italy location is included in your membership.  The locker stores about twelve 750ml bottles.